FAQ

Return and Exchange Policy:

My goal is to provide you with excellent collector and customer experiences. I handle each sale, consultation and commission with the utmost transparency and clarity as possible. Please take the time to read my listing descriptions carefully, and check colors on different screens if color variation is a concern. I attempt to photograph each piece of work to capture it’s most honest, and true-to-life color representation, but realize the colors may vary slightly in person.

All sales are final in the event of sales of prints and original artwork.

 

Restocking fee may apply to a few situations and a restocking fee may apply.

If you have any concerns, please email me directly to set up an appointment to discuss.

lauren@laurenjohnsonstudio.com

Do take consulting clients for Design Projects?

I am currently accepting a limited number consulting clients for the creation and production of private label collaborations for wallpaper, mural and textile either from your art or you can have me design a work for you. 

 

I work with you as a guide and concierge service.  I hand hold you through the process of designing, editing and production.

Email:

lauren@laurenjohnsonstudio.com

Do you take commissions?

I am currently accepting a limited number of commissioned projects for original art work on canvas, for pieces 30" x 30" and larger.

 

Commissioned paintings typically take 6-8 weeks for completion.  For more information about the process and pricing email me at:

lauren@laurenjohnsonstudio.com

Will you copy a previous painting that already sold?

No, all work is original and handmade with love!  I've learned that trying to duplicate a painting never really works out.  The client is inevitably disappointed (because it's pretty impossible to get it exactly right), and it is not very much fun for me to do something over again.

I will consider a commissioned project using the same mood/style/colors of a previous piece.  It will NOT be an exact duplicate.

Do you ship internationally?

I do ship internationally, depending on the size of the piece and country.  Before purchasing, let me know your zip/postal code for an estimated shipping cost.

Do you offer wholesale discounts?

I do not discount originals, but DO offer discounts on wholesale orders of my hand-embellished canvas prints or glicee prints Please email me directly to discuss more details.

Lauren@laurenjohnsonstudio.com

Can I visit your studio?

Yes! By appointment only. Please email me to set one up.

Located in Philadelphia, PA

Shipping & Returns

Store Policy